Let’s Connect Support Services – Service With A Difference

With close to 80 years of professional and lived experience within its ranks Let’s Connect Support Services is Support Coordination with a difference. With a focus on people, not Key Performance Indicators or business goals, Let’s Connect gets to the heart of client needs, passions and desires.

It brings these to life through its highly experienced team’s insight into the NDIS, housing options, mental health, behaviour support and goal achievement as well as advocacy which it believes aligns so closely with person-centred support coordination.

The lived experience element that the team brings to its work has been critical in the organisation’s growth from 10 to 300 clients in record time. In every conversation, the reality of having walked in the shoes of families of a person with a disability ensures a deeper understanding, and empathy as well as true insight into the complexities and challenges they face.

Each team member has their own specialised areas. Penny is focused on strokes having experienced this with her father. Sue’s mum had Parkinson’s Disease providing important insights into caring for someone with this disease. Sue also has a son with Down Syndrome and ASD and has set up a housing model in Scarborough to suit him. Sue’s daughter works on hospital discharge. Becky works with youth education, especially those with ASD and those in mainstream education. Claire is in mental health and Paul is in Tasmania where his focus is mental health.

Owner Sue Grier has advocated for 36 years for her son William and has turned that advocacy into her life’s work. The founding member of the online forum, NDIS Queensland Planning for Change with 3000 members, has seen Sue at the heart of the NDIS as a carer and professional, giving talks and hosting information sessions that highlight to families how to navigate a complex system to get great results.

Sue’s team works across Queensland and Tasmania and take great pride in what they do on behalf of their clients knowing their work makes a positive impact in their clients’ lives.

As a team with lived experience themselves, Let’s Connect have recently commenced a ‘Carers Connect’ Morning Tea in Redcliffe. Sue’s wealth of knowledge and experience in setting up a boutique housing concept for Supported Independent Living for her son William is shared at this Morning Tea with other carers hoping to replicate this exceptional outcome for her family.

Future ‘Carers Connect’ morning Teas are planned into 2023 and will bring together advocates of inclusive education, address carer burnout, a serious and insidious problem across the disability landscape, and discuss unique housing options for people with disability that address their needs and fulfil their dreams.

These events are also a chance for carers to increase their knowledge of the NDIS landscape, help them to look outside the box at solutions to their specific needs and just as importantly, connect with other carers who understand the demands and challenges of this role.

Details of the events are available online where you can register for future Carer Connect Morning Teas. Also come and meet with the team at the Brisbane Disability Connection Expo on 3rd and 4th March 2023 and hear first hand how the team at Let’s Connect are bringing lived experience and advocacy to life within the work of support coordination to bring about genuine outcomes for people with disability.