Benevolent Society – Carer Gateway

We welcome the Benevolent Society – Carer Gateway as a platinum sponsor of the Sydney Disability Connection Expo 2024.

Many people don’t see themselves as carers. They are just children, parents, partners or friends who care for someone close to them. Carer Gateway is a free national program that aims to support the wellbeing of carers.

Carer Gateway is a nationwide program that aims to support the wellbeing of carers of all ages, including young carers (under 25 years).

Funded by the Australian Government, Carer Gateway delivers a range of services in-person, by phone, and online. No referral is required. There is no citizenship, residency, or specific visa requirement to be eligible for the program.

Carers suitable for the program are those looking after a family member or a friend with a disability, a medical condition, a life-limiting health condition, a mental illness, a drug or alcohol condition, or who are frail due to age.

Carer Gateway can provide a range of services and supports to assist carers, including:

  • In-person and online peer support  – to connect with other carers to share stories, knowledge and experience, and gain support.
  • Tailored support packages – to get a range of practical supports like planned respite and transport services to help you in your caring role.
  • In-person and phone counselling – to support and provide strategies for Carers who are feeling stressed, anxious, sad or frustrated because of their caring role. Available in person, over the phone or online.
  • In-person and online self-guided coaching – to talk to a professional coach to enable you to reflect on your experience and needs, identify personal goals and create a plan to reach these goals. Available in person, over the phone or online.  Interactive online coaching modules also available on the Carer Gateway website.
  • Online skills courses to support your wellbeing and understanding of topics related to the caring role.
  • Emergency respite to provide care for your loved one if you suddenly can’t e.g., you become ill or injured, whilst you recover.

To register, call 1800 422 737 between 8am – 5pm Monday to Friday to speak to a Carer Gateway representative. For more information visit:




1800 236 762



Australia wide