We welcome FAM as Navigator Partner of the Melbourne and Perth Disability Connection Expos 2025.

Care isn’t just a service. It’s personal.

That’s why FAM was created: your on-demand AI assistant for the NDIS. Built with real experience from the care economy and trained with emotional intelligence, FAM combines trusted NDIS knowledge with human insight.  It offers you personalised support that understands plans but more importantly, understands you.

FAM supports every role.

Whether you’re a participant navigating your plan, a support coordinator helping others, a carer with questions or a provider managing services, FAM is for everyone and available 24/7.

Discover how FAM can help today.

For participants
• Get started, with eligibility and how to apply
• Manage budgets, payments, and invoice tracking
• Get everyday guidance on things like SDA, SIL and therapy supports
• Prepare for plan reviews
• Understand NDIS rules, policies and advocacy pathways

For carers
• Understand the roles of people involved in the NDIS
• Access support options for your family or child
• Explore what funding can be used for in everyday life
• Learn how to apply for more support or appeal decisions

For support coordinators
• Stay across changes to NDIS rules and what they mean for your caseload
• Get clarity on complex plan structures or funding types
• Find appropriate local supports quickly

For providers
• Understand the roles of people involved in the NDIS
• Learn how to become a registered provider
• Get guidance on what needs to go on an invoice
• Understand NDIS rules, policies and ongoing changes

Respecting your privacy, always.

FAM doesn’t store sensitive information and is built with strict safeguards. You stay in control of your data, every step of the way.

Visit the FAM team at the Perth Expo or head to fam.life to start exploring.